Shipping and return policies

Shipping

We offer worldwide shipping to over 120 countries, excluding sanctioned regions. If you're unsure about your location's eligibility, visit our Contact Us page for assistance.

Shipping Process

• Global Shipping: Orders are shipped directly from suppliers using trusted carriers for reliable and efficient delivery.
• Supplier Responsibility: Suppliers handle packaging, dispatch, and shipping costs to ensure timely delivery.
• Shipping Costs & Options: Fees and methods are calculated at checkout based on the delivery address and selected service.

Please review all shipping details before completing your purchase. For further support, our team is available via the Contact Us page.

Returns

All sales are final due to the nature of textile products. We recommend ordering a sample swatch before committing to the 5-meter minimum purchase.

If you receive a product that does not match your order, we will issue a refund or arrange for the correct item. To report an issue, visit our page and provide:

• Your order details (receipt or order number).
• A clear photo of the received item.
• A brief explanation of the discrepancy.